Systems thinker. Pattern breaker.
Insatiable curiosity.

Senior Product Designer, 7 years in.
Open to new opportunities.

I find the flaw in how work gets done, fix it in my own work first, and let it ripple through the team.

Crafted with care,built AI-native, told with heart.

Step inside ↓
Black and white portrait of Robert Dam in profile, looking up
Robert Dam, Vietnam

I’m Robert, a product designer who starts from first principles. I enjoy fast-paced environments where I can take on major responsibility and always find a way while wearing many hats.

Most of my career has been 0-to-1, often as the solo/founding designer on the problem. More about me ↗

Complex work,
turned into clarity.

Three different challenges. Same care for the details.

AI Triage From 30-50 minutes of manual digging per alert. Now a diagnosis in 2-3 minutes, from a pipeline I proposed and built.

AI Triage0-to-1 · Analytics · 2026

Adaptive Coder From a flat screen where verifying and coding fought for attention. Now a tiered workflow for 3,000+ coders, with 30,000+ charts audited and zero QA errors.

Adaptive Coder (Optum)Product design · Healthcare · 2024 - now

Harmony From three sources of truth that disagreed. Now one Step Tracker across Figma, Zeroheight and Storybook.

Harmony (Optum)Design system · 2 years

What the people I worked with say

What the people I worked with say

“There is no better colleague than Robert. His expertise as a UX Designer is considerable, and it helped our team come up with more efficient solutions.”

Thu Trang NguyenProduct Owner · One Mount Group

“You have gone above and beyond to keep up with the delivery deadlines. There were multiple changes, yet you were really patient to get things on track.”

Gourilekshmi JSenior Product Manager · Optum

“I truly appreciate your proactive approach to addressing end-user challenges and your responsiveness to feedback during design reviews.”

Aadarsh Raju VSenior Product Manager · Optum

“Your attention to details helped us cover a lot of edge cases and scenarios. You delivered the required designs without delay, which helped us keep the development going.”

Vignesh DuraisamyProduct Manager · Optum

What comes next?

Open to roles and relocation to Europe

Give me a problemworth obsessing over.